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Change Management Deployment
Phase
Technology
Metrics

Research Consulting Training

I: Implementation and start up
Base Measurecom Suite with auto catigorization of comments (first three weeks use with management ream only). Weekly data collection; monthly review; quarterly executive learning/review.
  • Energy Pulse
  • ChangeStep Pulse
  • Exploratory Work
  • Customized questions
  • Flash Reports
  • Implementation team training
  • Executive briefings after first month then quarterly thereafter
  • Customize implementation plan
  • Executive development - Building an energized and confident culture.
II:  Manager engagement in change process
Action planning
Manager response
  • Customization for all VPs
  • Trend questions
  • Valour – every 6 months
  • Customize metrics strategy at VP level
  • Training and/or development for managers. Provide coaching for reports or teach them how to energize workforce. 
III: Employee engagement in change process
Personal reports
Event log
Instant focus group functionality
As change slows down, frequency may be decreased
  • Add questions suggested by employees, managers
  • Continue with trend questions, customized questions
  • Join Learning Leaders Forum
  • Annual reviews
  • ROI reporting
  • Employee training (learn to energize themselves at work)
IV: Strategic integration of continuous change culture
Customize as needed
Move to other stakeholders (e.g. customers, partners, suppliers, etc.)
Customize as needed
Customize as needed

Note:  Every implementation is customized, but this will provide you with an example of technology, metrics, and research consulting that have worked when clients have the above-mentioned business needs. 


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